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Help & Support
Answers to the questions pet care teams ask most.
How does the Today schedule work?
Every medication time and feeding time you add to a pet's profile lands on the Today timeline automatically. Tap "Mark done" to log it β the activity log records who did it and when.
What do caregiver share links include?
Only the sections you tick: meds, diet, alerts, behavior, vaccines, and the emergency vet. The owner's phone, email, and billing details are never included in a share link.
When do vaccine reminders appear?
A vaccine turns amber 30 days before its due date and red once it's overdue. You'll see it flagged on the dashboard, the pet's card, and the Reminders view.